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By Tom on October 20, 2017
Larry went above and beyond to help me solve my problem. Most support would have bailed on me, but he found a way to make everyone happy and it makes all the difference ass a customer
Most helpful review
By Greg Blum on October 18, 2017
Thanks so much. Problem solved!
Most helpful review
By Michael Tiday on October 16, 2017
Thanks for the super quick assist!
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By Joe Bouldin on October 06, 2017
The tech rep was highly skilled and efficient, and considerate.
Most helpful review
By Gregory on September 29, 2017
Tad was very professional and helpful.
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By Peter Teale on September 28, 2017
Contacting your Sales team on a live chat seems to be a waste of time even on what I thought was a Sales related matter (a free upgrade of my program). Yet your Support team solved the issue in probably less than a minute - excellent service - sack the Sales team!!
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By Laura Vanags on September 26, 2017
Wonderful customer support by Andrew (I think that was his name). Sold me on the product due to having sufficient technical expertise to answer techie questions and address all my risk point questions. Thank you!!! I will recommend your product based on his answers and professionalism
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By Roberta Fiore-Kittell on September 26, 2017
Tyler was solid in his knowledge of the product and the details "under the hood". He was able to make me at ease with his process and I felt comfortable with him driving around a PC that belongs to our mutual customer. Thanks, Tyler!
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By John Wenum on September 18, 2017
I was pleased before I was properly using it. With Tad's fix of getting all group contacts to work too, I am elated to have the product.
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By Kent Zimmerman on September 05, 2017
Should have hired your technician to do it in the first place, It would have been a lot cheaper in time and frustration. Technician did a great job. Thanks.